Text from back cover:
“The standardization of mass society necessarily defines an increasing number of people as “disabled” if they do not fit a narrowly prescribed form. The “normal range” of human variation is being shrunk and those outside of this range are stigmatized, pathologized, medicated, and manipulated. The civilized solution to living with people of different abilities is to treat large segments of people like broken clocks in need of new parts or regular servicing. This approach is in accordance with the standard operating procedure of civilization to understand every human problem as a technical problem; it allows us to discharge our responsibility to care for those around us by developing new products, offering new services, and building new infrastructure. The need for relationships is erased. In this way, civilization allows us not to care for others who may need assistance, which is to say, it allows others not to care for us when we need assistance.”